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DR. VUYIWE MARAMBANA

Organization Design/Design Thinking Specialist

Dr. Vuyiwe Marambana is a seasoned municipal manager and a leadership figure in public administration, especially within South Africa's local government sector. With over two decades of experience, she has a wealth of expertise in municipal governance, focusing on improving service delivery and addressing community challenges. She has played a critical role in launching initiatives aimed at ensuring better infrastructure, efficient public services, and strengthening customer care in municipal areas.

For example, under her leadership in the Umdoni Municipality, Dr. Vuyi implemented Project Khaedu, a government program aimed at enhancing the capabilities of municipal managers by training them to handle local challenges and optimize service delivery. Through this project, the municipality worked on specific areas like road maintenance, street cleaning, and the development of a Service Delivery Improvement Plan (SDIP)​.

Dr. Vuyi is also known for her focus on institutional issues, such as ensuring that local governments comply with policies and laws, and that they are equipped with competent personnel and the necessary resources to fulfill their duties. This results in more effective governance, which directly impacts the quality of services provided to citizens​.

Her leadership style is marked by a commitment to community involvement and transparency, ensuring that government services meet the needs of the people they serve. Dr. Vuyi's strategic vision emphasizes aligning municipal operations with national policies like the Batho Pele principles, which prioritize people-centered service delivery.

16:40 GMT

Saturday 16th Nov

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